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An agency built against the industry's worst habits.

The recovery space is full of guarantees, urgency timers and fake testimonials. We built this agency on the opposite: written scope, honest limits and verifiable identity.

Mission· 01

What we exist to do

People who have just been hacked or scammed are the easiest targets for the next scam. Our mission is to be the calm, competent desk they reach first: structured intake, honest assessment, correct procedures — and a plain answer when the honest answer is "this is unlikely to be recovered."

We measure ourselves on qualified assessments delivered, response time, and whether clients leave safer than they arrived — not on promises made.

Scope· 02

What we do — and don't

We do: guided official recovery flows, evidence preparation, documentation, public-ledger tracing, dispute and complaint preparation, and referrals to law enforcement and regulators.

We don't: reverse blockchain transactions, override platform decisions, provide regulated financial or legal advice, or access any internal system at any platform, bank or exchange.

Incident Triage & Operations Desk Independent Investigation & Dispute Escalation

Team· 03

Actual qualifications, on the record.

Placeholder profiles below — replace with your real team before launch. Verifiable credentials only.

Trust & Safety

Department Lead · Accounts

A. Coordinator

8 years in platform trust & safety operations. Specialises in appeal documentation and business-access escalation.

Fraud Investigator

Department Lead · Financial

B. Analyst

Former bank fraud-team investigator. Specialises in APP-fraud disputes, regulator reports and evidence packs for law enforcement.

Threat Intelligence

Editorial & Tools

C. Researcher

Security educator. Maintains the tools directory and guide library; every article passes editorial review before publication.

Verification· 04

Business verification & independence.

Registered entity

Digital Recovery Agency Ltd · Company No. 00000000 · Registered jurisdiction placeholder — update before launch.

Independence statement

We have no affiliation, partnership or employment relationship with Meta, Google, TikTok, X, any bank or any cryptocurrency exchange. Any claim otherwise — especially by someone contacting you first — is impersonation.

Official channels

Website intake (this site) · WhatsApp business +1 (555) 013-4477 · Telegram @DRA_FinancialDesk · intake@digitalrecovery.example. No other channels are ours.

Report an impersonator

If someone claims to be us and asks for passwords, codes, seed phrases or upfront crypto payments, email verify@digitalrecovery.example immediately.

Policies· 05

Policies & escalation.

Privacy — what we collect and why+

We collect the minimum needed to assess and work a case: contact details, incident description and evidence you choose to share. Evidence is stored with restricted access, never sold, and deleted on request where legally possible. Full policy available on request.

Fees, refunds & terms+

Initial assessment is free. Paid work begins only after written scope and fees are agreed. If we cannot deliver the agreed scope, unused fees are refunded. Fees are never contingent on guaranteed outcomes, because outcomes are never guaranteed.

Complaints+

Email complaints@digitalrecovery.example. Every complaint receives a written response within five working days. If unresolved, cases escalate to the agency director, then to the relevant jurisdiction's consumer-protection channel.

Escalation to authorities+

Where incidents involve crimes, we help you file with the appropriate fraud-reporting and law-enforcement channels, and we cooperate with lawful requests. We are not law enforcement and never claim to be.